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Feb 2018 Hi P Patel, it's disappointing to hear that you did not receive your SIM and also of the experience you've described when trying to cancel your account. M/idmobileuk/ m/id_mobile_uk Reviewed by Lorna from Ireland on 7th Dec 2017 I have had no broadband internet for 2 weeks. Once one gets to CS given the run around that will be handed over to retentions even if you have already decide and commented that you wish to cancel. Thankfully his contract has finished and he is now with a proper mobile provider. But ID mobile not impressed with! Looked at my credit file and ID mobile defaulted my account.

How Much Do Calls to 0345 Numbers Cost From a Mobile? Once again, this will take 3 to 5 days to confirm. And id mobile can then hound the customer for breaking a contract. M/idmobileuk/ m/id_mobile_uk Reviewed by Jagraj from UK on 20th Apr 2017 So I appeared to have used all of my remaining data yesterday and I am now worried because after logging into my account, it has came up to a bill of 90!

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Daglish from UK on 18th Sep 2017 I have not felt the need to submit online reviews for any company, despite having variable customer service over the years. What time and what phone I rang with. M/idmobileuk/ m/id_mobile_uk Reviewed by Roy from UK on 2nd Jul 2018 Terrible company, now the apps do not work so unable to check anything, probably designed so the can now kipper me on the bills. At my wits end now, my family have all moved away and I warn people not to use them. And try to threaten me by dropping my credit score. The sales team seems to be British based, but customer service is South African; the latter are simply not up to the job of supporting the company. Rating: Reply by iD Mobile Support from United Kingdom on 26th May 2017 Hi Peter, it's saddening to hear that you have had trouble speaking to our Customer Service Team. I have just got a Samsung Galaxy j3 2016 model and it was sent off to the factory due to all kinds of faults and I have not had access to a device since apart from my iPod.

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