m via LinkedIn. We booked our hotel with Happyrooms so the responsibility for rectifying this situation rests on the shoulders of Happyrooms. (see previous post on 9/26/16). We have repeatedly asked to be put in contact with a manager to remedy this situation. Refer to site for offer details and limitations. Prices like this won't stay long, add to your cart now. Get Deal 45 OFF deal Get Up To 45 Off RRP On Headboards Expires 05/22/2019 More Receive.0 on your order by applying Happy Beds Discount Code. After booking this hotel for a certain price and being issued a hotel voucher for that hotel and that price, it is Happyroom's responsibility to honour.
To others who may book with m, we highly recommend that if you do make an online booking, call the hotel you booked and ensure they have your booking for the correct stay, room category and that it has been paid for. It is laughable how awful the customer service has been, so what can a consumer do?!? A reputable company would not come back to a customer to say they charged the wrong price by accident after they had issued the hotel voucher and charged our credit card in full, and also offer a much lower end alternative hotel. We received a confirmation of the booking AND the actual hotel voucher, which clearly states the name of our hotel that we booked: the Iberostar Grand Hotel Paraiso. Our resolution on this matter up to this point has been far from ideal. Get Deal Free Delivery At Happy Beds 5 People Used Today Expires More Sale at is only available for a limited time. We are still shocked that they are blaming their partners, deliveroo coupon first order and that they believe this is a sufficient excuse and now they are trying to wash their hands. Unfortunately, they were unable to relocate your reservation to Iberostar Grand Hotel Paraiso and offered 25 refund for your reservation if you agree to stay in Paraiso Del Mar Hotel. Honest online reviews are one of the powerful ways we as consumers can hold companies like Happy Rooms to be accountable. On our side we can try to find another hotel for you to stay in Playa del Carmen.
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